Refund Policy

Refund Policy

Last Updated: April 24, 2026

Thank you for choosing FreeGPTImg, an AI image generation and editing service. This refund policy explains when and how we issue refunds, along with important limitations based on credit usage and subscription status. By purchasing credits or subscribing to FreeGPTImg services, you agree to this policy.

Subscription and Payment Terms

FreeGPTImg offers the following billing options:

• Credits: Consumable units used to generate AI images. Each generation consumes a specific number of credits depending on the model and settings.
• Subscriptions: Plans that provide monthly or annual access to FreeGPTImg credits and premium features.
• Free Tier: Free usage may be available according to the limits shown in the product interface.
• Payments are securely processed via third-party providers, and FreeGPTImg usage is tracked in real time.

Refund Policy

As a general rule, purchases of digital and virtual products are non-refundable. Due to the nature of digital content and instant usage of AI image generation, we review refund-related requests on a case-by-case basis. Our refund policy includes the following key rules:

• Time Limit: Refund requests must be made within 3 days of your FreeGPTImg purchase. After this period, we cannot process any refund requests.
• Credit Usage: Refunds are only eligible if you have used no more than 10% of the credits included in your purchase.
• Refund Deduction Notice: Processing fees will be deducted from the refund amount.
• Free Credits: Daily free credits are not eligible for refunds under any circumstances.
• Subscription Cancellation: Cancellation stops future renewals but does not retroactively cancel benefits already provided for the current billing period, unless required by law.
• Statutory Rights: Nothing in this policy limits any mandatory rights you may have under applicable law.

How to Request a Refund

If you meet the eligibility criteria and wish to request a refund for your FreeGPTImg services, please follow these steps:

1. Contact Us: Reach out to our FreeGPTImg support team at support@freegptimg.com
2. Provide Details: Include your FreeGPTImg account details, order number, purchase date, and reason for the refund request.
3. Submit Within 3 Days: Ensure your request is submitted within 3 days of your FreeGPTImg purchase.

Processing Refunds

We review each FreeGPTImg refund request on a case-by-case basis and typically respond within 1–2 business days. If the refund is approved, it will be processed within 24–48 hours. The exact time it takes for the funds to appear in your account depends on your payment provider. Requests that do not meet the eligibility criteria above will be respectfully declined.

Changes to This Policy

We reserve the right to update our FreeGPTImg refund policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically.

If you have any questions about FreeGPTImg refunds, you can always reach us at support@freegptimg.com.